Chapter 8. Upgrading Capabilities
“It is not because things are difficult that we do not dare, it is because we do not dare that they are difficult.”
Capability is not the same as performance. The difference between competence (the ability to achieve) and the actual achievement or accomplishment itself is usually determined by the attitude we have toward the use or application of our ideas or skills. There is relationship between competence and performance, but only when competent people achieve goals. Competence without results is worthless.
How does competence increase or improve? It grows when people know what’s expected of them; know what they expect of themselves; know their own limitations; know where to get help; can work with ...