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The Power of Convergence by Jeffrey BRUCKNER, Diana L. MIRAKAJ, Lawrence M. WALSH, Faisal HOQUE

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Introduction

THE POWER OF CONVERGENCE is a call to arms; a mandate for enterprises to place critical importance on a set of fundamental principles, eschewing the application of technology to business for technology’s sake and putting business strategy, objectives, and processes at the forefront of enterprise enablement. This in turn will make them more nimble, more agile, and better able to build differentiated, innovative, and adaptable processes that expand their reach and grow revenue even in the most challenging markets and conditions.

Technology is a part of everything we do. We tend to think of “technology” as something new and digital—state of the art. The reality is that technology has been a part of everything we have produced since ...

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