Chapter 1: What Are You Thinking?

1.Jim Loehr and Tony Schwartz, “The Making of a Corporate Athlete,” Harvard Business Review, January 2001, pp. 120–128.

2.Scott Eblin, The Next Level: What Insiders Know About Executive Success (Boston: Davies-Black, 2006).

Chapter 2: Your Actions Are Speaking So Loudly I Can Hardly Hear What You’re Saying

1.Albert Mehrabian, Silent Messages: Implicit Communication of Emotions and Attitudes, 2nd ed. (Belmont, CA: Wadsworth, 1981).

2.Albert Mehrabian, personal website, Quoted by permission.

3.W. Chalmers Brothers, Jr., Language and the Pursuit of Happiness (Naples, FL: New ...

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