Chapter 1: What Are You Thinking?
1.Jim Loehr and Tony Schwartz, “The Making of a Corporate Athlete,” Harvard Business Review, January 2001, pp. 120–128.
2.Scott Eblin, The Next Level: What Insiders Know About Executive Success (Boston: Davies-Black, 2006).
Chapter 2: Your Actions Are Speaking So Loudly I Can Hardly Hear What You’re Saying
1.Albert Mehrabian, Silent Messages: Implicit Communication of Emotions and Attitudes, 2nd ed. (Belmont, CA: Wadsworth, 1981).
2.Albert Mehrabian, personal website, . Quoted by permission.
3.W. Chalmers Brothers, Jr., Language and the Pursuit of Happiness (Naples, FL: New ...