3The Power of the Message

IN SPITE OF all the progress we've made in becoming a truly diverse society, there are still lingering questions—spoken and unspoken— about the abilities of certain groups Are individuals from certain schools, cultures, or a particular socioeconomic status better prepared for the rigors of a career? Can women make the tough calls that are necessary at the highest corporate levels? Can professionals of color lead effectively in traditionally white organizations? At one time or another, most of us have had to confront stereotypes like these in order to secure the opportunities and recognition we deserve.

Having to prove we are capable and committed can be frustrating and draining, but the greater harm happens when we let others' doubts creep into our psyches—when we begin to seriously question whether we're smart enough or bold enough or creative enough to attain our goals. Internalizing those doubts begins to undermine our confidence, and when that happens, our development is at risk.

Almost all of us can recount a situation where our abilities were questioned and the doubts affected our mindset and effort. I have a particularly painful and striking example from early in my career as a human resources manager. I felt I had conquered the demands of my position at the time, and I was eager for more challenges and new responsibilities. So I was excited when Bob, my vice president, announced he was recruiting for a new director‐level position. I thought ...

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