CHAPTER 6

Positive Coaching Habit #2:

ASK Questions to Ignite Engagement

Questions are the golden keys that unlock hearts and minds.

—BOB TIEDEAUTHOR, GREAT LEADERS ASK QUESTIONS

Explaining expectations is the first habit of inspiring coaches. But explaining is only a one-way process. To continue to inspire winning results and relationships, ask questions to initiate two-way communication and engage your team. Coaching is more about asking questions than it is about knowing the answers. Managers tell while coaches ask. Business schools don’t teach courses on asking questions, so leaders rarely, if ever, study the art of questioning the way they would study financial reports. Additionally, most leadership training focuses on identifying problems ...

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