Chapter 5
Create your culture
Introduction
Although policies can be important in creating purposeful businesses, practices are much more influential in shaping that culture.
The culture of your organisation, how you invest in creating it and how others embrace it will, fundamentally, be the single biggest factor in determining your success. Businesses can have the best strategies in the world but if their people don’t agree with them, they will fail.
In this chapter we will consider how such a culture is created through practices rather than specifically listing the type of policies one might establish.
The meaning of culture
Let’s be clear ...
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