Chapter 9
Going Operational
“Life can only be understood backward,but it must be lived forward.”
—Sjoren Kierkagaard
The process of using paradox thinking “unpacks” a company’s situation—and that shows up in the rough development of the models. After that, the process involves a “repacking” as you translate the final model into an action plan with objectives, sequence, time line, accountability, and goals.
At the Beginning of the Process
Max and Colleen Starkloff founded Paraquad in 1970. It is a nonprofit organization whose mission is to empower people with disabilities to increase their independence through choice and opportunity. With their focus on their home of St. Louis, they put an emphasis on community involvement supported by grassroots ...
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