CHAPTER 7Discovery: Appreciative Interviews and More

People often ask us, What are the nonnegotiable aspects of Appreciative Inquiry? What differentiates Appreciative Inquiry from other approaches to organization change? What are the essential components of a successful Appreciative Inquiry process? Appreciative interviews are at the top of our list—an essential success factor for any Appreciative Inquiry process.

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Figure 9.

Appreciative interviews bring out the best in people and organizations: they provide opportunities for people to speak and be heard, ignite curiosity and the spirit of learning, and increase organizational knowledge and wisdom. ...

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