INTRODUCTION

Not all Agile development teams – or all business users – are equal.

In an ideal world, the business users who work with the Agile development team would be intimately familiar with the requirements of every business area impacted by the delivered solution (and the relative priority of each requested capability); they would be objective enough to see the solution beyond their current work practices; and they would fully understand the policy, regulatory, and technical constraints of every feature in the solution. In this perfect scenario, the business users would also be continually available to work with the development team throughout the project timeline to investigate their questions, to provide real-time feedback on the system ...

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