CHAPTER 1

Belonging in Organizations

To be kept in solitude is to be kept in pain and put on the road to madness. A person’s membership in his group—his tribe—is a large part of his identity.

—E. O. Wilson

People are a vital component of the performance of any organization and developing a workforce that is committed and loyal requires perpetual investment. A sense of belonging is an essential trait for competitive corporations because of its impact on performance. At the same time, it contributes to the emotional welfare of employees because it meets their fundamental need for connection1.

What energizes effectiveness in any organization is, first and foremost, a sense of inclusion and belonging and only then operational activities. In a healthy ...

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