CHAPTER | TWENTY-FOUR
You Can't Get the Right Strategy from a Formula
About the time that I became a new professor, the university hired a large consulting firm to assess its course offerings and programs and to develop an overall strategy for fulfilling its mission and meeting the needs of the community. All professors, staff, and administrators were invited to a multihour presentation on the consultants’ approach. That is, it was explained what they intended to do and the process they would use to recommend the programs and courses that should be maintained, name the ones that should be dropped, and suggest the new programs that should be initiated to achieve the most efficient results, given the level of resources we had to work with.
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