The Practical Guide to Business Process Reengineering Using Idefo

Key Terms

The terms defined here are basic to the understanding of the method used throughout this book. This listing is not intended to be a complete glossary of all terms used.

Activity/Process/Function    An activity is the smallest of the three forms of happening—something that is an action, rather than a static thing. A process is a group of activities joined together to accomplish a major task (the design process, the painting process, the planning process). A function is a role that occurs many times in the sequence of running an enterprise and requires a particular training or expertise associated with it (the management function, the training function, the quality assurance function). These three terms have specific meanings to various ...