The Practical Guide to Defect Prevention

Practical Guide to Defect Prevention Games

There are some simple steps you can follow to create games for defect prevention. The goal is to take advantage of the natural attraction of games and competition and use it to encourage people to invest time and effort in defect prevention activities.

Start with a Leader Board

The easiest way to create a competition is to start to keep score. As Peter Drucker says, “What gets measured gets done,” and this applies directly to the use of games and competition to encourage investment in defect prevention. As soon as you start keeping score, people sit up and take notice. If, for example, the project could benefit from a higher defect discovery rate, posting a running total number of defects discovered ...