Improving Your Culture
Organizational culture is the result of the experiences of workers before they joined the organization and their experience working in the organization. Training by repetition has a slow effect on changing culture; over time, the organization tends to reward (or not punish) habit. As you know, when habits are established, they can take a long time to change. Some of the major means available to influence culture are as follows:
Tools Applications to automate procedures, simplify expression, or verify results
Procedures Standardized instructions for common operations
Organization How people work together, management, and how deep the organization is
Metrics What you measure about results
Valuation/rewards What qualities the ...