Improving Your Culture

Organizational culture is the result of the experiences of workers before they joined the organization and their experience working in the organization. Training by repetition has a slow effect on changing culture; over time, the organization tends to reward (or not punish) habit. As you know, when habits are established, they can take a long time to change. Some of the major means available to influence culture are as follows:

  • Tools Applications to automate procedures, simplify expression, or verify results

  • Procedures Standardized instructions for common operations

  • Organization How people work together, management, and how deep the organization is

  • Metrics What you measure about results

  • Valuation/rewards What qualities the ...

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