Chapter 12. Onboarding

This chapter is about onboarding new employees, how the IT department fits into this process, and how to make the process work best.

Onboarding is the process by which new employees are brought into the company. It starts when they accept their job offer and ends when they are settled in and productive. Onboarding includes providing new employees with their desk location, computer, phone, accounts, and anything else they should have to start their job. Onboarding is the responsibility of the human resources department but much of the process cannot be successful without the involvement of the IT department. A good process requires interdepartmental cooperation.

Joining a company is a major life event. It is a big risk and ...

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