Chapter 24. Network Operations

All IT services rely on the network. If the network fails, so does everything that is connected to it, and everything that relies on those devices, and so on. A solid network design helps you to build a reliable network, but it gets you only so far. Once the network has been built, it needs to be operated, maintained, and run in a way that ensures it is highly reliable and available. This chapter describes best practices for monitoring, managing, and supporting an enterprise network, including recommendations for tools and organizational structures to facilitate supporting the network, particularly in large enterprises.

Increasing numbers and types of devices are becoming IP-enabled. Corporate telephones, building ...

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