A Framework for Consulting

Consulting needs a standardized model or framework that describes a process and practices that can be used in all forms of consulting. Organization development consulting uses “action research” (Lewin, 1946), and all consulting firms use their own proprietary models and analytical tools to complete their work. However, a general model of consulting has been illusive. The model must define methods and procedures, ways of diagnosing client problems and needs. It must incorporate a standardized series of steps, tasks, roles, and outcomes that are replicable in any consulting situation. In turn, each of these aspects must have a body of knowledge and skills that can be taught and learned so that practitioners can use the ...

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