Performance Management and Coaching

By performance management we mean a process by which the results produced by each consultant and the entire consulting team are accomplished as set forth in the project plan, while allowing for creativity and unexpected events. The performance management process consists of (1) goal setting, (2) performance tracking, (3) coaching, and (4) appraisals. This process enables the project leader to be systematic and logical in managing people, holding consultants accountable for results, and, at the same time, allowing for initiative and creativity.

The term performance management is indicative of our assumption that performance can be managed. This requires that project leaders implement the four steps of the performance ...

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