Building Block Five: Effective Leadership

In our view, “being professional” is related to “being a leader.” The former was introduced earlier in this chapter; the functions and thinking characteristics of leadership can be found in Appendix C. Here we high­light particular leadership facets of importance to professional consulting: creative problem-solving and decision-making skills, political intelligence, our language, personal appearance, and teamwork.

Creative Problem-Solving Skills

When leading the client and team through the consulting cycle, there are times when we need creativity to come up with innovative and unique solutions. Creative problem solving asks individuals or a group to “think outside the box”; to brainstorm and look at a ...

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