Trends for the Twenty-First Century

In the preface to this book, we described the essential nature of consulting and the central place of importance practitioners have in the health and effectiveness of business and industry:

Consulting is also a strategic endeavor that enables people and organizations to better adapt to the changing conditions of their environment. The questions consultants face are often complex and challenging, involving matters at the very heart of an organization’s vision and purpose. As such, consultants solve problems in organizational processes and workflows, governance structure, organizational culture, the skills and capabilities of people, management systems and administrative procedures, policies and practices, as ...

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