CHAPTER 17
UnderstandYour Roles
CONTEXT COUNTS. In addition to your own values, priorities, and sensitivities, you embody your organization’s values, priorities, and sensitivities. So does every team or group in the organization. Each person and group contains a piece of the larger picture that is the organizational system. Depending on the situation, different elements become activated at different times. This can take the form of alliances coalescing around a problem or a proposed course of action. For example, two people from different departments who have a long history of not getting along may not trust each other at all when negotiating a solution to a problem that affects both of their departments. But if someone who is sitting with ...
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