The Practitioner's Guide to Data Quality Improvement

2 The Organizational Data Quality Program

Chapter outline

• 2.1 The Virtuous Cycle of Data Quality 17
• 2.2 Data Quality Processes 19
• 2.3 Stakeholders and Participants 27
• 2.4 Data Quality Tools 30
• 2.5 Summary 34

Once it has been determined that poor data quality does have a negative impact on the ways the business operates, it will be necessary to plan the approach for assembling a data quality management program and instituting the practices that will lead to improvement. That plan must consider:

• • The processes that need to be instituted,
• • The participants that will execute those processes and their roles and responsibilities, and
• • The tools that will be used to support the processes.

In other words, instituting a practical data quality ...