20 Bringing It All Together

Chapter outline

  • 20.1 Organization and Management 351
  • 20.2 Building the Information Quality Program 360
  • 20.3 Techniques and Tools 373
  • 20.4 Summary 383

This chapter reviews the material presented in the book and summarizes the approach to establishing the business case, developing a program blueprint, devising a road map, and implementing a proactive data quality management program that meets a targeted level of organizational maturity that best addresses the need of the collective of information consumers. The purpose of this chapter is to provide a quick guide of the high-level concepts explored in the book, with pointers for further review.

20.1 Organization and Management

The first part of the book focuses ...

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