3Operational Benefits of POLCA

After implementing POLCA companies have experienced numerous benefits. In Chapter 1 we gave a brief overview of these benefits, but at that point we had not explained the operation of the system. Now that you have seen how POLCA works, we are able to describe these benefits in more detail; knowing how the system operates enables us to provide in-depth explanations of why the benefits occur. In Part III of this book you will find case studies from various industries, which document that these benefits have indeed been realized in practice.

We begin by noting that a strong point of POLCA is that it is simple and easy to understand, as seen in the previous chapter. While this is not exactly an operational benefit, ...

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