Jake, the business analyst who creates business requirement documents (BRD); Sarah, the program manager; Janice, the VP of product who is responsible for managing and delivering projects and products; and others at the bank headquarters are familiar with The Lean Startup. They read it and acknowledged the merits; practically, though, they saw little use for it in their own work, however compelling the concept. In their mind, the agile delivery framework that’s in place coupled ...
4. Synthesize an Integrative Operating Model
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