INTRODUCTION
In a world where an organization’s responsiveness to change can be the difference between its long-term survival and its short-term departure, it is no surprise that organizations are moving toward more agile ways of doing business. Changes in technology, market conditions, external suppliers, work environments, and internal staffing all contribute to the need for organizations to be positioned to adapt and evolve ongoing work to reflect the most current information available:
“Organizations that adopt agile behaviors and techniques stand to gain from early delivery of more projects … faster returns on their investment … a competitive edge.”3
The challenge for these organizations is in establishing an environment that supports responsiveness ...
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