Chapter 9

Interviews and Interrogations


This chapter focuses on both interviews and interrogations, noting that they are distinctly different processes that share the same objective of seeking information. The chapter explores the process of interviewing through the purpose of the interview; traits of an effective interviewer; interview dynamics, such as rapport, open questioning, and guiding the interview; interviewing the victim; interviewing employees and nonemployees via overcoming resistance and gaining cooperation; disciplinary and investigative interviews; and checking perceptions. The chapter also explores interrogations through the topics of preparing for an interrogation by being knowledgeable, creating a file, working on scenario ...

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