Chapter 13

The Use of Informants


This chapter focuses on confidential sources and contacts, and the value of developing and maintaining good informants. The chapter defines and examines professional contacts, such as other investigators, security personnel, and security executives, as well as the eight types of informants: one-time, occasional, employee, anonymous, criminal, personal, mentally disturbed, and controlled, including detailed descriptions and examples of each type. The chapter maintains that a controlled informant has the greatest potential to provide information and explores how to properly develop and manage this informant, reviews the stages of informant control, explains how to maximize the potential for controlled informant ...

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