Discrimination Investigations
Abstract
The focus of this chapter is on providing information about illegal discrimination in employment situations and how to conduct investigations of workplace discrimination complaints. The chapter defines discrimination; emphasizes the importance of having clearly stated company policies against prohibited conduct; urges investigators to know the legal prohibitions and factors affecting investigations; and explains tangible employment action, hostile work environment, and sexual harassment. The chapter also explores the investigative process, from the five steps of pre-investigative planning (establish parameters, examine complaints, review policy and laws, identify issues, plan interviews), to conducting ...
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