July 2016
Beginner
254 pages
7h 38m
English
Good communication skills are a necessity for any production manager. Day in and day out, we are communicating with all sorts of people and using every possible channel. This chapter provides techniques for communicating face-to-face, by phone and in writing. It will also explore the important role of non-verbal communication. Last, this chapter will discuss three very important points that production managers deal with all the time—saying yes, saying no and how to manage a difficult conversation.
In her book, The Stage Manager’s Toolkit, Laurie Kincman offers three words as “key elements of successful communication”—tactful, timely and specific.
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