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The Project Management Tool Kit: 100 Tips and Techniques for Getting the Job Done Right by Tom Kendrick

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Communication

One of the most important responsibilities of the project leader is information management: status collection, information distribution, and performance reporting. Project leaders need to be conduits for formal project communication, not barriers. Good leaders become adept at summarizing, filtering, and transferring clear data up (to management and sponsors), down (to contributors), and laterally (to leaders of related projects). In addition, effective project leaders devote substantial effort to informal communication throughout the project.

Most project leaders attend many meetings, so meeting preparation and meeting execution skills are crucial for minimizing the time invested and maximizing meeting value.

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