Part III: Action Items 129
Action Item: Control Project Activities
Take steps to control the project’s activities.
Inspections of deliverables
Decision to accept inspected deliverables
Rework of deliverables
Adjustments to work process
Updates to project plan and scope
Revised deliverables estimates
Revised schedule estimates
Revised cost estimates
Updates to risk management plan
Updates to activity list or work breakdown structure
List of lessons learned
Completed evaluation checklists (if applicable)
Controlling the progress of the project includes measuring results to identify variances or
deviations from the approved plan. When significant variances are observed (such as those
that jeopardize the project objectives), adjustments to the plan are made by repeating the
appropriate project planning processes. In addition, controlling progress includes taking
preventative action in anticipation of possible problems. Finally, controlling sometimes
results in reworking deliverables or adjusting the work process to achieve the desired results.
It is difficult to provide generic background information about how to control specific project
activities or phases. “Best practices” of a particular industry as well as widely differing project
deliverables dictate all sorts of different approaches to project control. However, some general
control procedures may be described.
In a nutshell, controlling begins when progress reports (documents describing progress related to
schedules, cost estimates, and so forth) and deliverables are inspected to note deviations from
the plan. If deviations are noted, the project manager may decide to rework the deliverables,
revise the project plan (budget, schedule, and so forth), or intervene to get things “back on
track.” Note that the project should be inspected with all aspects of the plan in mind, not just the
planned deliverables, costs, and budget. This means that the planned risk control and quality
control measures should also be applied when controlling the overall project.