Chapter 12 Activation Management

DOI: 10.4324/9781003206668-12

Talent wins games, but teamwork and intelligence win championships.

Michael Jordan

Planning for software activation begins during project initiation and continues through planning, execution, and controlling. Decisions made during these process groups feed into the implementation strategy and how the software will be activated. With the project team's focus on system design, development, and testing, actual planning for activation can be forgotten until it is too late.

This chapter will review what it takes to have a successful activation, beginning with initial planning through the post-live support of end users. Training also will be included, since this activity occurs right ...

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