Part 1The Performance Appraisal Meeting

This part of the book is intended to give you talking points as a framework for an actual performance appraisal meeting. This is when you look your employee in the whites of his eyes and tell him how well or how poorly he’s been doing over the past year. Because this conversation is obviously fraught with all kinds of perils and pitfalls, I’ve provided you with some ready-made phrases to help jump-start the process.

One option is to dive right in and tell him how you feel he’s been doing. Another and sometimes better option is to invite the employee to open up first: ask him how he feels he’s been doing. You will be surprised at how frank people can be when you invite them to be open and honest with you. ...

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