The Ransomware Dilemma

The decision on whether to pay up when cybercriminals hold data hostage is shaped by choices leaders made long before an attack.

The ransomware business is booming: In the United States alone, this form of cyberattack increased in frequency by 200% between 2019 and 2021. It’s an urgent threat, but too many leaders are caught flat-footed when it happens to them. Ransomware is malicious software that uses encryption to prevent access to data on the infected machine, effectively paralyzing the computer system. The culprits behind the attack then demand payment in exchange for decrypting the files and restoring access to the infected systems. The tactic dates to the 1980s, ...

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