Chapter 3
Your Emotional Expensiveness
Until recently, Emotional Expensiveness has been the invisible affliction in the workplace. Everyone has had the experience of working with someone who, while performing his or her job unimpeachably, exacts a high cost for that performance. Almost all of you are familiar with the concept of “high” versus “low” maintenance when it comes to relationships and would be capable of categorizing your friends and family according to this rubric—who's bringing drama, who's not; who, in aggregate, is more of a “taker” than a “giver.” For some of us, it's as simple as the feeling we get when someone's number comes up on our phone screens—whether we take the call immediately, without hesitation, or roll our eyes and ...
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