Chapter 4

Rule #1

Your Level of Accountability Determines Your Level of Happiness, so DON'T HOPE TO BE LUCKY. CHOOSE TO BE HAPPY.

Phil, a salesperson and one of my clients, was on the brink of losing his job. His sales were down because, he said, his customers' budgets had been slashed and product development refused to develop cheaper products. Adding to his problems, his company was setting outrageous goals despite the poor economy and not informing him until half the sales period had passed. He'd spent a great deal of time trying to get his boss to understand that his low figures weren't his fault. After all, hadn't he been a top salesperson for years?

This scenario has become all too common. Many of you feel that you are working hard but ...

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