NOTES
1. Nilofer Merchant, “When TED Lost Control of Its Crowd,” Harvard Business Review, April 2013. http://hbr.org/2013/04/when-ted-lost-control-of-its-crowd/.
2. Chris Anderson, “TED Isn’t a Recipe for ‘Civilisational Disaster,’” the Guardian, January 8, 2014. http://www.theguardian.com/commentisfree/2014/jan/08/ted-not-civilisational-disaster-but-wikipedia.
3. Michael E. Porter and Mark R. Kramer, “Creating Shared Value,” Harvard Business Review, January 2011. http://hbr.org/2011/01/the-big-idea-creating-shared-value/ar/1.
4. VUCA World was coined, as best we can tell, at the U.S. Army War College in Carlisle, Pennsylvania. For more background, see Bob Johansen’s Leaders Make the Future: Ten New Leadership Skills for an Uncertain World (San ...
Get The Reciprocity Advantage now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.