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The Referral of a Lifetime by Ken Blanchard, Lynda Rutledge Stephenson, Tim Templeton

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CHAPTER 2The Combination to Referral Success

At 3:00 P.M. sharp, Susie walked into Chuck’s California Coffee Café and Bistro and was greeted by Chuck and his warm smile. He waved, held out a steaming cup of her usual, and nodded toward a table nearby. She took the cup and looked in the direction of the nod.

There was a little two-chair table with a handmade Reserved sign on it and a large, white coffee cup. Susie glanced left and then right, and seeing no one near, she strolled over to it. The white cup was full of what looked like strong, black coffee. She set her coffee cup across from it and then sat slowly down.

“Hello.”

Susie jumped. At her elbow stood a silver-haired, trim, nicely dressed man.

“I didn’t mean to startle you. I’m David Highground.” ...

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