- True communication takes place in the presence of relationship and trust.
- Inclusion precedes accountability.
- Innovation, resilience, inclusion and accountability are interdependent.
- People are able and willing to contribute to the success of the enterprise.
- People will speak up to stop an unsafe situation if it is in their interest to do so.
- Drift is a positive quality of adaptive human behavior.
- Our prejudgments and biases can prevent us from finding the truth in what we see and hear.
- Relationships influence emotions, feelings and beliefs, which influence decisions.
Based on the Argyris Ladder of Inference theory (Argyris and Schon, 1974) I formulated the idea that ...
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