WHAT IS THE ROLE OF A (REMOTE) FACILITATOR?
“Unless and until all members of a team have a common understanding of the problem, attempts to solve the problem are just so much wasted energy.”
—Gerald M. Weinberg7
In South Africa, we have a curious culture around minibus taxis, the country’s primary mode of transport (which usually carry 15-25 people). Most minibuses have three roles: the Driver, the Gaatjie (a slang word pronounced gah-chee), and the passengers. The Driver is responsible for getting from A to B as fast as possible, with as few incidents as possible (the definition of an incident being left to interpretation). The Gaatjie is responsible for getting passengers onto the taxi and making sure they know where they are going, when ...
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