“If you aren’t actively including, you’re probably accidentally excluding.”
—Dr. Jacqui Grey8
Imagine going on a safari. Picture a dirt road, sporadic potholes, some really muddy areas, and the possibility of animals approaching from any side . . . the vehicle you are in will really affect your experience. Now imagine three people setting out on safari: one person is in a beautifully kitted-out 4 × 4, another is in a Ferrari, and another is on a bicycle. Who do you think will have the best experience? What will the impact of the vehicle be on their experience?
When going on a safari, the vehicle is the mechanism through which passengers experience their surroundings. Similarly, in remote meetings, everyone ...