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Resources Are People Too

Execution and Productivity—the Human Side of Resource Management

When strategizing on the use of mass resources to accomplish a portfolio of objectives, it’s easy to overlook the human aspect of resource management. But to do so would shortchange productivity. After all, people are not machines or parts, to be applied uniformly like wooden pegs; nor are they chess pieces that fit within defined roles and always operate within those constraints. People have different strengths, weaknesses, and preferences. And some people are more effective than others. Despite countless clichés about not relying on heroes and there being no “I” in “team,” often it is a select few individuals who end up making or breaking an endeavor. ...

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