Ensuring Long-Term Success
A study from PEGA – which was based on a survey from more than 500 decision-makers from a diverse set of global businesses – showed that 67% thought that RPA was more effective than they originally thought (only 8% believed it was less effective than expected).1
Yet there was a big problem. The respondents generally considered that ramping up RPA and maintaining the effectiveness was more difficult than expected. Among the hardest challenges, according to 50% of the respondents, was bot deployment. Consider that about 39% of the deployments were on schedule ...
