The Role of the Performance Needs Analyst—Performance

Chapter . The HPI Analyst Role

The most important human performance improvement role is that of analyst. So, an analyst needs many skills. Listed below are the core competencies all HPI practitioners require:

• industry awareness

• leadership skills

• interpersonal skills

• technological awareness and understanding

• problem-solving skills

• systems thinking and understanding

• performance understanding

• knowledge of interventions

• business acumen

• organizational understanding

• negotiating/contracting skills

• buy-in/advocacy skills

• coping skills

• ability to see the “big picture”

• consulting skills

Fortunately, most trainers already have adequate-to-excellent skills in many of these areas. Many trainers also have competencies that relate specifically to the analyst role and its outputs ...