23USING INFORMATION TECHNOLOGY TO SUPPORT INTERNATIONAL MANAGEMENT
Fer-Hoc Walter Fang, Andrew Gonzalez and Mike Shiwan Su
Introduction
Information technology (IT) is a tool that deals with the use of computers and telecommunications equipment to store, retrieve, transmit and manipulate data. The Information Technology Association of America has defined IT as “the study, design, development, application, implementation, support or management of computer-based information systems” (www.itaa.org/). The term is commonly referred to as Information and Communications Technology (ICT), which consists of computer hardware, computer software, networking, telecommunication and other application software. Since IT has the function in dealing with data ...
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