14 Professional service firms Why is improvisation so important?
Introduction
The study of organizational improvisation has covered an extensive diversity of fields, from high-stakes events to daily work life (Ciuchta et al., 2021), but its explicit development in the literature on professional service firms (PSFs) has been less obvious (Skjølsvik et al., 2017). This is particularly surprising given the variety of areas covered by improvisation studies, and the relevance that improvisation has in topics that have been explored in the context of PSF's literature, such as knowledge, innovation, or change and adjustment. Actually, over the last years, knowledge, change, and innovation in PSF have been ...
Get The Routledge Companion to Improvisation in Organizations now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
