The Routledge Companion to Trust

1Reconsidering Affect-Based Trust

A new research agenda

Daan van Knippenberg

It is hard to envision social relationships that would not require some level of trust between parties to function effectively. Regardless of whether these are relationships between individuals, group members, organizations or linkages across those levels (e.g. individual–employing organization), regardless of whether these are work or non-work relationship, regardless of whether these are short-term or longer-term relationships, arguably all relationships build on trust between parties to be effective (cf. Fulmer & Gelfand, 2012). Not surprisingly then, trust is a concept studied widely in the social and behavioural sciences (Rousseau, Sitkin, Burt & Camerer, 1998). ...