2Reciprocal Trust

A self-reinforcing dynamic process

M. Audrey Korsgaard

Introduction

Interpersonal trust is commonly defined as an individual’s willingness to be vulnerable to another party based on positive expectations of the actions of the other party (e.g. Mayer, Davis & Schoorman, 1995; Rousseau, Sitkin, Burt & Camerer, 1998). This definition of trust is unidirectional, underscoring the point that trust is a psychological state that originates within the individual. Yet, interpersonal trust occurs within a dyadic context, wherein parties voluntarily interact in ways that mutually benefit each other. Such relationships are characterized as social exchange relationships that extend beyond formal economic exchanges. Social exchange relationships ...

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