27Trust in and by the Public Sector
Introduction: a trust gap between citizens and the public sector?
Declining trust between citizens and the public sector has been high on the public agenda for quite a while now. Such declining trust and sometimes even increasing distrust has been related to issues such as the emergence of new political parties running on an anti-government sentiment, aggression of citizens towards civil servants, a low attractiveness of public employment, public organizations’ desire to demand ever more proof from citizens when taking decisions, or increased government surveillance. Such evidence of declining trust can be complemented by an almost equally substantial body of evidence ...
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